What is the ZTE Open?

The ZTE Open is the first Firefox OS _phone_ to be readily available in the UK. As we reported a few months ago, ZTE has taken the unusual step of selling it via eBay, and at the princely sum of £59.99 contract free. It's a tempting proposition if you're limited on funds, or just fancy trying out the first mobile operating system from open Internet evangelists Mozilla.

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ZTE Open

ZTE Open: Design

The ZTE Open is very much an entry-level handset. Its appearance is reminiscent of the HTC Wildfire, although our sample is considerably more orange. There is a blue version available too, but ZTE is currently only selling the orange one in the UK. The power button and 3.5-inch jack are on the top, the volume rocker is on the side, and the MicroUSB port is on the bottom, so pretty standard smartphone fare.

ZTE Open
Apart from these features and the single touch button below the screen, which acts as a home button as it does on an iPhone, every other function works via the touchscreen. Pressing power on the top wakes up the screen, and then a swipe up reveals icons to start the camera or fully unlock the phone.

The main interface sits somewhere between Android and the iPhone, with screens you can swipe between. You can also swipe down to see any notifications, with a selection of common settings along the bottom, including Wi-Fi, Bluetooth, airplane mode and access to the full settings page.

The main screen simply houses a clock, and the right-hand screens contain icon grids of the apps you have installed, in a similar fashion to the iPhone. The left-hand screen, however, contains an innovative smart search facility called Everything.

This is essentially a searchable compendium of mobile-optimised websites. It's almost a portal, with for example the Social section giving you access to Facebook, Twitter, Google Plus, Instagram, Myspace, LinkedIn and so on. You feel like you are using dedicated apps, but these are all the mobile sites for these services.

ZTE Open: Screen, Camera and Performance

The screen is not a particular strong point for the ZTE Open. Our comparison with the HTC Wildfire wasn't just about looks; this _phone_ also only sports a 320 x 480-resolution 3.5-inch screen.

Viewing angles are on the poor side, and it's not the brightest or most colourful screen either, but it's adequate for watching the occasional kitten-related online video, with the speaker loud enough for this as well.

There's a built-in FM radio, too, although this only works when the supplied headset is attached. Another area where the ZTE Open isn't exactly state of the art is the camera. This is rear-facing only and has a resolution of 3.15Mpixels. Images aren't exactly sharp, particularly in low light, and there is no flash. So the photography experience is about four years out of date, and Skype video calling won't be particularly pleasant.

ZTE Open

The single-core Qualcomm Snapdragon Cortex-A5 runs at 1GHz, which is rather mediocre by today's standards, as is the paltry 256MB of RAM. But the ZTE Open doesn't feel particularly sluggish. In fact, it's adequately smooth in operation. One area where this phone does not feel smooth, however, is when entering text. The touch keyboard is inaccurate and the lack of predictive text entry makes it particularly painful to use.

ZTE Open: Software & Apps

The ZTE Open isn't really about the phone, though. At the moment, you are most likely to be interested because of Firefox OS, the Mozilla mobile phone platform formerly known as 'Boot To Gecko'. Avid Web lovers will remember how Mozilla Firefox took on a world dominated by Internet Explorer, with 80-90 per cent of the global Web users running the Microsoft browser in 2003. By 2009 Firefox had close to 50 per cent of the market.

Since then, however, usage has dropped under 30 per cent again, mostly due to Chrome's rise to dominance, with more than half the market. But the other looming elephant in the room is the rise to dominance of the mobile Web, with some predicting that more people will be accessing the Web via mobile devices than desktop ones by the end of 2014.

There are around seven billion mobile phones in use around the world, over two billion mobile broadband subscriptions - and just 700 million fixed broadband subscriptions. So the mobile future of the Internet is pretty clear.

ZTE Open

Mozilla's answer to this situation is Firefox OS. The key excitement here is that the phone interface runs essentially on a version of the Firefox browser throughout, so in theory you can create software for it by simply designing a web page. To underline this fact, Mozilla has created a simple app creation environment called Appmaker, where you can combine basic components to build your own custom apps. You can then publish them, after which they can be installed onto a Firefox OS phone's desktop - or an Android phone's, for that matter.

The phone comes with a range of a range of core apps out of the box, however. There are apps for email, contacts, calendar, HERE Maps, AccuWeather, Wikipedia, clock, calculator, video, music and YouTube. There is already a Marketplace for downloading new apps, which includes favourites like Cut The Rope, Candy Crush and SoundCloud, but not Spotify, Dropbox or Evernote. We only found one turn-by-turn navigation app too, although on the plus side, all these apps are free. We couldn't find a single premium app at all.
ZTE Open

So this is hardly an app-rich platform just yet, although the main needs are covered. The mail app will connect to Gmail with just your email address and password, but most other accounts require manual setup.

You can connect the calendar app to your Google calendar as well. The Contacts app can import from your SIM, but the Facebook import facility caused an invalid app id error, and wouldn't work. The clock has alarm functionality, but no timer or stopwatch. We had some trouble getting the music app to work, too.

Mozilla is clearly committed to developing Firefox OS, however. Version 1.1 has already been released, which adds MMS support, performance enhancements, a built-in music search and an API for push notifications. Annoyingly, ZTE hasn't enabled this update for the Open yet, or at least it wasn't working at the time of writing. This is a concern for a newcomer such as the Open, as there will likely be some important usability and feature enhancements over the next year, and it's essential for the success of Firefox OS that they are made available as quickly as possible on existing handsets.
ZTE Open

Should I buy the ZTE Open?

In a world where the most premium phones can cost in excess of £600, a handset for a tenth of that like the ZTE Open seems like an absolute bargain. However, if you really are on this kind of budget, at the moment a value handset like the ZTE Kis keeps your application options more open. Firefox OS is also still a little rough around the edges, with the touch keyboard being a particular sore point.

That doesn't discount the ZTE Open entirely, though. We have read quite a few negative comments about it from a user perspective. But if you buy into the whole Mozilla open Internet strategy, it's a mildly exciting precursor of what could be to come, particularly if the better-specified geeksphone models ever become readily available.

As an antidote to the "closed shop" strategy of the iPhone and the increasingly Google dominated Android, Firefox OS has the potential to keep the mobile Web as open as the desktop one has been. But right now it needs some more work, and a more capable handset to champion its abilities.


The ZTE Open itself has some notable flaws, and Firefox OS still needs developing, but it's still a clear statement that Mozilla is starting to take the Mobile Internet seriously.